How to Know Your Cleaning Company is Meeting Your Standards and Needs

How to Know Your Cleaning Company is Meeting Your Standards and Needs

How to Know Your Cleaning Company is Meeting Your Standards and Needs


When you hire a janitorial service, you expect spotless results that match your specific needs. After all, keeping your business clean and presentable isn’t just about appearances; it’s critical for the health, safety, and satisfaction of your employees and clients. But how can you really tell if your cleaning company is hitting the mark?

If you’ve been wondering whether your cleaning company is meeting your standards, this guide is for you. Below, we’ll outline key indicators that your cleaning service is performing well, the red flags to watch out for, and tips for working with a top-tier janitorial service in Los Angeles, CA.
 

Does Your Cleaning Service Consistently Deliver Results?

The first and perhaps most obvious measure of a cleaning company’s success is the visible cleanliness of your space. However, "clean" can sometimes be subjective. Here are a few specific ways to assess their performance:

1. Spotless Results Every Time

Walkthroughs and inspections are essential. Is your workspace consistently free of dirt, dust, smudges, and debris? A professional cleaning company should leave your floors shining, your restrooms sanitized, and your surfaces spotless every single time.

2. Attention to Detail

A truly great janitorial service won't miss the small things. Check corners, baseboards, and less-trafficked areas. Does the cleaning company address these often-overlooked spots? Dusty corners or untouched cobwebs are signs they may be cutting corners.

3. Thorough Restroom Cleaning

Restrooms are high-traffic areas that require thorough cleaning. Pay close attention here. Are the sinks gleaming, soap dispensers filled, and foul odors minimized? A top-notch janitorial service knows that restroom cleanliness can reflect the overall professionalism of your business.
 

Are They Responsive to Your Needs?

4. Timely Communication

A reliable cleaning company will maintain open channels of communication. Whether you need to report an issue or request a schedule change, they should be easy to reach and quick to respond.

5. Flexibility & Customization

Every business has unique cleaning needs. The janitorial service you work with should offer customizable cleaning plans, ensuring that they prioritize what matters most to you. For example, the needs of an office building in downtown Los Angeles, CA, may differ from those of a retail store.

6. Proactive Problem Solving

A professional cleaning company takes initiative. If they notice a problem, such as a broken paper towel dispenser or a leaky faucet, they should bring it to your attention promptly.
 

Do They Use Industry-Standard Cleaning Practices?

7. Use of High-Quality Supplies

Ask whether the cleaning service uses professional-grade tools and environmentally friendly cleaning products. Low-grade tools not only lead to mediocre results but can also damage surfaces over time.

8. Compliance with Safety Guidelines

Top cleaning companies prioritize safety, staying compliant with regulations and using cleaning methods that mitigate hazards. Verify that they handle cleaning chemicals responsibly and train their staff to adhere to safety protocols.

9. Trained and Certified Staff

Look for a cleaning service that invests in their staff. Well-trained employees reflect positively on the company’s commitment to quality. Certifications and regular training ensure their team is up to date on the latest methods and technologies.
 

Are You Getting Value for Money?

10. Transparency & Fair Pricing

A trustworthy janitorial service should provide a clear and detailed estimate when you first inquire about their services. Hidden fees or unclear billing is a definite red flag.

11. Consistent Quality Over Time

Many companies wow clients early on but start slipping as time goes on. Monitor the quality of work over months. Is it consistent? A high-quality service sustains its standards, no matter how long you’ve been their client.
 

Red Flags That It’s Time to Change Your Cleaning Service

Even if your space looks clean, a subpar janitorial service could still fall short in several other areas. Watch out for these warning signs that should prompt you to look elsewhere:

  • Missed Schedules: Continual tardiness or skipped cleanings disrupts your operations.
  • Unaddressed Complaints: If you’ve voiced concerns multiple times without resolution, this is a red flag.
  • Frequent Staff Turnover: High turnover might suggest poor management, which can affect the consistency of service.
  • Lack of Supplies: Running low on essentials like paper towels or toilet paper reflects poor attention to detail.

If you notice any of these issues, it may be time to reconsider your janitorial service provider.
 

How to Partner with the Right Janitorial Service in Los Angeles, CA

If your current cleaning service isn’t meeting your expectations, don’t settle. Los Angeles is home to several top-tier janitorial service providers, like S&W Janitorial Services, who are ready to deliver the spotless results your business deserves.

S&W Janitorial Services is dedicated to going above and beyond with every job. From offering expert-curated cleaning services to meticulous attention to detail and superior customer communication, we ensure that your business stays fresh and inviting.

What Makes S&W Janitorial Services Stand Out?

  • A wide variety of cleaning options tailored to your needs
  • Highly trained staff committed to excellence
  • Environmentally friendly products that are safe for your employees and clients
  • Transparent pricing with no hidden costs

Investing in a reputable janitorial service strengthens your professional image, improves employee satisfaction, and leaves a positive impression on clients.
 

Know Your Standards, and Don’t Settle for Less

Your cleaning company should help maintain high standards for your workplace, making it a cleaner, healthier, and more welcoming environment. If you’re unsure whether your current provider is meeting your expectations, use the tips outlined above to evaluate their performance.

If they’re falling short or you simply want top-quality service, contact S&W Janitorial Services today to request a quote. With professional janitorial services in Los Angeles, CA, available, there’s no reason your business can’t enjoy tailored, high-quality care.